The user may obtain the Services by directly approaching the Company or by registering on the Company Website www.vphone.co.in.
The Services shall be utilized strictly for lawful purposes and in accordance with Terms & Conditions mentioned below.
The User must ensure not to use the Services for purpose that violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or public rights, vulgar, obscene, profane or otherwise objectionable or encourages conduct that would constitute a criminal offense, gives right to civil liability or otherwise violate any applicable law.
The Company and its Services are governed by regulatory norms of Telecom Regulatory Authority of India (TRAI), Department of Telecommunication of the Government of India (DOT) and other authorities. Certain Services may be withdrawn by the Company, in compliance with the law, without prior notice to the User.
The User shall be responsible to adhere with the rules and regulations of the Telecom Regulatory Authority of India (TRAI) and Department of Telecommunications of the Government of India (DOT) which may change from time to time. Any violations will automatically lead to immediate Termination of Services without any claims, liability and protection in any manner, either to the User or any third party.
The user may obtain the Services by directly approaching the Company or by registering on the Company website www.vphone.co.in.
The user may obtain the Services by directly approaching the Company or by registering on the Company website www.vphone.co.in.
Cancellations will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
Our team will follow up with you "the customer" for 24 hours for pending documents, post which there will be no claim of non-delivery and TAT of delivery of product will start from the day the documents are received.
Refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of unsatisfied service please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 5 days of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
When you buy our products/services and if you are, for any reason, not entirely happy with the quality of our services, we will work on refund /re-work on the services; however you need to establish the same.
Any Refund/Cancellation request will be entertained within 24 Hours of placing the order, however post 24hours we will rework on your service. Refunds are not being provided for products that have already been approved by the customer. Refunds are being processed within 21 days period.
M/s VAS Infocom Services Pvt. Ltd. C-277, Sector-63 Noida (Address) COPYRIGHT All content provided on this site is owned by or licensed to VAS Infocom Services Pvt. Ltd. and/or its affiliates (the " vphone Content") and protected by Indian Law and International Copyright laws. VAS Infocom Services Pvt. Ltd. and its licensors retain all proprietary rights to the Vphone and VAS Infocom Services Pvt. Ltd. Content. VAS Infocom Services Pvt. Ltd. and Vphone Content may not be reproduced, transmitted or distributed without the prior written consent of VAS Infocom Services Pvt. Ltd.
is known to the Parties at the time of disclosure to such Party by the other Party
has become publicly known and made generally available through no wrongful act of such Party or
has been rightfully received by either Party from a third party who is authorized to make such disclosure.
Force Majeure: Neither the Company nor the User shall be liable to the other for delays or failures in performance of Services resulting from causes beyond the reasonable control of that Party, including, but not limited to, acts of God, labor disputes or disturbances, material shortages or rationing, riots, acts of war, governmental regulations, communication or utility failures, or casualties.
Entire Terms: These terms constitutes the entire Terms between the User and the Company and pertains to the subject matter hereof and supersedes in their entirety over all other written or oral Terms between the company and the user.
Severability: If any provision of these terms is determined to be unenforceable for any reason, then the remaining provisions hereof shall remain unaffected and continue to operate in full force and effect.
User is an independent contractor: Nothing in these Terms of Service shall create any association, partnership, joint venture or agency relationship between the company and the user. User shall be solely responsible for the payment of any compensation due to its employees or representatives. User shall not attempt to incur any liability on behalf of Company and shall not hold itself out to any person as being able to do so.
The rights and obligations of User under these terms are personal: User shall not and shall not attempt to assign or otherwise deal with them without the prior written consent of Company. User shall not attempt to sub-contract its obligations under these Terms of Service without the prior written consent of Company may assign, sub-contract and deal with these terms in its discretion.
Solicitationt: User may not use the website or application or any Services offered by the Company in a manner that violates any local laws of India or any state or federal law within the country of your jurisdiction regulating the Services including any commercial e-mail, facsimile transmissions or telephone solicitations.